Service für Gigaset C430A
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Antworten auf häufig gestellte Fragen
Top 10 FAQs
- First steps for troubleshooting
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Which batteries should I use for the Gigaset handset?
Recommented batteries:
For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
NiMh round cells type AAA can be purchased in our Gigaset online shop.
List of approved and recommended batteries:Battery Type Supplier
Voltage
[V]Capacity
[mA]Supplier 's Type
NiMH AAA
SHP
1,2
300
44AAAJ300
NiMH AAA
Suppo
1,2
300
HSY-AAA0.35-C
NiMH AAA
GP
1,2
400
XSRHCD43C001
NiMH AAA
SHP
1,2
400
44AAAJ400
NiMH AAA
Suppo
1,2
400
HSY-AAA0.40-C
NiMH AAA
GP
1,2
550
XSRHCH53D007
NiMH AAA
SHP
1,2
550
44AAAJ550
NiMH AAA
Suppo
1,2
550
HSY-AAA0.55-C
NiMH AAA
GP
1,2
650
XSRHC073D001
NiMH AAA
SHP
1,2
650
44AAAJ700
NiMH AAA
Suppo
1,2
650
HSY-AAA0.65-C
NiMH AAA GP
1,2
750
XSRHCH73D000
NiMH AAA
SHP
1,2
750
44AAAJ800
NiMH AAA
Suppo
1,2
750
HSY-AAA0.75-C
NiMH AA
GP
1,2
1200
GP130AAHCR
NiMH AA
SHP
1,2
1200
50AAJ1200
NiMH AA
Suppo
1,2
1200
HSY-AA1.25-C
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Notes on Caller ID (CID)
By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:
- You have not ordered CID from your network provider or
- Your telephone is connected through a PBX that does not transmit all information.Is your telephone connected through a PBX/gateway?
You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
In most cases, simply resetting this device will remedy the situation:
- Briefly disconnect the power plug of your PBX.
- Re-insert the plug and wait for the device to restart.
If the caller number is still not displayed:
Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).
If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.
Have you ordered the CID service from your network provider?
Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider. -
Notes on operating a Gigaset phone on the analog telephone connection of a router or modem
If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:
- Use the phone cable from the Gigaset packaging.
- If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
- Connect the cable to the router`s phone jack / phone port / FON port.
- Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
- Please make sure that your internet connection is working.
If the problem persists, please contact your provider. -
Reset handset
With the following procedure all handset settings including the directory, redial list etc. will be deleted!
• Switch off handset
• Hold down the keys 1, 4, 7 and switch the handset on
• "Service" will be displayed
• Enter 4 6 8 5 4 6 3
• The handset switches off -
Fundamental reset of the base station
Fundamental reset of the base station
• Disconnect mains.
• Press paging key on base station and hold down.
• Plug in power supply.
• Hold key pressed for more than 5 seconds. Release the paging key.The base station is now set to factory defaults.
The system-PIN is reset to 0000 and all handsets are deregistered. -
Why is the charge level not displayed correctly when I insert full batteries into the Gigaset?
It is practically impossible to determine the battery capacity or state of charge of a NiCd or NiMH battery by fast measurement. For the charge management of the Gigasets, it is only possible to recognize completely empty or completely full (just charged) batteries by the voltage. In most cases, however, the display will show 1/3 or 2/3 because the flat discharge curve, the temperature dependence of the voltage and the different battery types do not allow the charge level to be clearly identified.
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Base PIN Reset
Handset in idle mode:
• Press menu key
• Enter * # 0 5 #
• Enter 3 7 6 2 0 0 0
Afterwards the base system code is 0000. -
Can I also use NiZn (Nickel Zinc) batteries for the Gigaset handset?
NiZn (Nickel Zinc) batteries are not suitable for use in Gigaset handsets.
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At what temperatures should batteries be charged and discharged?
Discharge should take place at room temperature. At temperatures below 0° C, the capacity of the batteries decreases considerably.
Charging should preferably take place in the range of 10 - 35°C, as this is where the batteries have the greatest capacity.
With NiMH batteries, the handset interrupts charging at temperatures above 45° C, with LiIon batteries below 5° C and above 40°-45° C, as the batteries must not be charged outside these temperatures.
alle FAQ nach Themen
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A
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Anrufbeantworter
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Is it possible to change the language of the answering machine?
- Yes. Depending on the country version different languages are available for the answering machine.
- Press menu key
- Select answering machine
- Select language
- Select a language
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Audio
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B
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Batterie
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At what temperatures should batteries be charged and discharged?
Discharge should take place at room temperature. At temperatures below 0° C, the capacity of the batteries decreases considerably.
Charging should preferably take place in the range of 10 - 35°C, as this is where the batteries have the greatest capacity.
With NiMH batteries, the handset interrupts charging at temperatures above 45° C, with LiIon batteries below 5° C and above 40°-45° C, as the batteries must not be charged outside these temperatures. -
Can I also use NiZn (Nickel Zinc) batteries for the Gigaset handset?
NiZn (Nickel Zinc) batteries are not suitable for use in Gigaset handsets.
-
Which batteries should I use for the Gigaset handset?
Recommented batteries:
For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
NiMh round cells type AAA can be purchased in our Gigaset online shop.
List of approved and recommended batteries:Battery Type Supplier
Voltage
[V]Capacity
[mA]Supplier 's Type
NiMH AAA
SHP
1,2
300
44AAAJ300
NiMH AAA
Suppo
1,2
300
HSY-AAA0.35-C
NiMH AAA
GP
1,2
400
XSRHCD43C001
NiMH AAA
SHP
1,2
400
44AAAJ400
NiMH AAA
Suppo
1,2
400
HSY-AAA0.40-C
NiMH AAA
GP
1,2
550
XSRHCH53D007
NiMH AAA
SHP
1,2
550
44AAAJ550
NiMH AAA
Suppo
1,2
550
HSY-AAA0.55-C
NiMH AAA
GP
1,2
650
XSRHC073D001
NiMH AAA
SHP
1,2
650
44AAAJ700
NiMH AAA
Suppo
1,2
650
HSY-AAA0.65-C
NiMH AAA GP
1,2
750
XSRHCH73D000
NiMH AAA
SHP
1,2
750
44AAAJ800
NiMH AAA
Suppo
1,2
750
HSY-AAA0.75-C
NiMH AA
GP
1,2
1200
GP130AAHCR
NiMH AA
SHP
1,2
1200
50AAJ1200
NiMH AA
Suppo
1,2
1200
HSY-AA1.25-C
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Why is the charge level not displayed correctly when I insert full batteries into the Gigaset?
It is practically impossible to determine the battery capacity or state of charge of a NiCd or NiMH battery by fast measurement. For the charge management of the Gigasets, it is only possible to recognize completely empty or completely full (just charged) batteries by the voltage. In most cases, however, the display will show 1/3 or 2/3 because the flat discharge curve, the temperature dependence of the voltage and the different battery types do not allow the charge level to be clearly identified.
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F
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First steps for troubleshooting
- First steps for troubleshooting
-
Notes on operating a Gigaset phone on the analog telephone connection of a router or modem
If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:
- Use the phone cable from the Gigaset packaging.
- If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
- Connect the cable to the router`s phone jack / phone port / FON port.
- Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
- Please make sure that your internet connection is working.
If the problem persists, please contact your provider.
-
-
L
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Language
-
Is it possible to change the language of the answering machine?
- Yes. Depending on the country version different languages are available for the answering machine.
- Press menu key
- Select answering machine
- Select language
- Select a language
-
-
-
N
-
Notes on Caller ID (CID)
-
Notes on Caller ID (CID)
By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:
- You have not ordered CID from your network provider or
- Your telephone is connected through a PBX that does not transmit all information.Is your telephone connected through a PBX/gateway?
You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
In most cases, simply resetting this device will remedy the situation:
- Briefly disconnect the power plug of your PBX.
- Re-insert the plug and wait for the device to restart.
If the caller number is still not displayed:
Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).
If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.
Have you ordered the CID service from your network provider?
Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.
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-
O
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Operating a Gigaset at routers
-
Notes on Caller ID (CID)
By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:
- You have not ordered CID from your network provider or
- Your telephone is connected through a PBX that does not transmit all information.Is your telephone connected through a PBX/gateway?
You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
In most cases, simply resetting this device will remedy the situation:
- Briefly disconnect the power plug of your PBX.
- Re-insert the plug and wait for the device to restart.
If the caller number is still not displayed:
Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).
If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.
Have you ordered the CID service from your network provider?
Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider. -
Notes on operating a Gigaset phone on the analog telephone connection of a router or modem
If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:
- Use the phone cable from the Gigaset packaging.
- If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
- Connect the cable to the router`s phone jack / phone port / FON port.
- Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
- Please make sure that your internet connection is working.
If the problem persists, please contact your provider.
-
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-
R
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Reset Prozedur
-
Base PIN Reset
Handset in idle mode:
• Press menu key
• Enter * # 0 5 #
• Enter 3 7 6 2 0 0 0
Afterwards the base system code is 0000. -
Fundamental reset of the base station
Fundamental reset of the base station
• Disconnect mains.
• Press paging key on base station and hold down.
• Plug in power supply.
• Hold key pressed for more than 5 seconds. Release the paging key.The base station is now set to factory defaults.
The system-PIN is reset to 0000 and all handsets are deregistered. -
Reset handset
With the following procedure all handset settings including the directory, redial list etc. will be deleted!
• Switch off handset
• Hold down the keys 1, 4, 7 and switch the handset on
• "Service" will be displayed
• Enter 4 6 8 5 4 6 3
• The handset switches off
-
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Repeater
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How can I register a repeater?
How is the Gigaset Repeater registered to base?
Please refer to the user guide of your
phone to check whether your base station is suitable for operating the
repeater and how to prepare it for registering the repeater.
Beforestarting registration, position the Gigaset Repeater directly adjacent
to the base station and to a power connection. If you are already using
Gigaset Repeaters, these must be switched on and positioned close to the
base station for this registration procedure.
Automatic registration
Carry out the following steps:- Switch on Gigaset Repeater: Connect the power supply unit to a plug socket. Following this, the device will enter registration mode for 5 minutes.
- Prepare the base station for registering the repeater, in the same way as you would to manually register a handset. Please refer to the operating instructions for your base station.
The repeater will automatically be registered to the
base station. The LEDs will indicate whether registration was
successful or unsuccessful.
Please note: Ensure that no other base stations in registration mode are located close to the Gigaset Repeater during this procedure.
De-registration
Itmay be necessary to de-register the repeater, for example if it has to
be replaced. Information about this can be found in the operating
instructions of your base station, or via the system menu of your phone
e.g. C430/C430A, C530/C530A, CL660/CL660A, E630/E630A. For phones
without a repeater system menu, the repeater can be de-registered using
the Reset Repeater procedure.
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T
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Technical data
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Technical data C430x (Standby; Charging time; etc.)
Standby time*: 300h
Standby time**: 170h
Talk time: 14h
Operating time for 1,5h of Calls per Day*: 130h
Operating time for 1,5h of Calls per Day**: 100h
Charging time in Base station: 8,5h
Charging time in charging cradle: 7,5h
Phone book entries: 150
Answering machine: 30min*No Radiation deactivated, without display backlight in idle status
**No Radiation activated, without display backlight in idle status
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